Although the vast majority of orders will be shipped out the same day or next business day at the latest, in rare cases it may take additional business day for an order to leave our warehouse.
International Dispatch 1-2 Business Days
International Shipping Time-Frame
All International orders are sent exclusively through Australia Post. Although the majority of international orders will be on time, customs delays are a factor and our of everyone's control. Normally if a parcel is held in customs, its released in a few days but in extreme cases it can take longer. Customs delays are NOT included in the following transit times.
New Zealand - Standard 2-7 Business days
North America – Standard 3-9 Business days
South America - Standard 4-13 Business Days
UK – Standard 3-9 Business Days
EUROPE - 5-16 Business days
ASIA - 5-16 Business days
Rest of the world: 5-16 Business days
No courier company has a perfect track record of 100% of their parcels arriving on time, this is true for every store and every shipping carrier. These delivery dates are not a guarantee, we have no control over the courier companies and can't change the postage service or time-frame once its left our warehouse.
If you are purchasing a pre-order item with other products your order will be shipped once all items are in stock. If you want or need other products first we suggest you order them separately.
If you have any questions about our shipping process or anything else shipping related, please email us at firstname.lastname@example.org.
If you're interested in shipping to an international location that's not currently supported or if you have a special shipping request give us a message through our contact form here or email email@example.com with the products you'd like to order and we will respond shortly with a quote!