Christmas Shipping Cutoff Times
This Christmas, we really want to make sure you get your order in time for the big day so we've made sure we have extra staff on hand to help with getting orders sent out on time. The information below outlines the shipping times you can expect for delivery inside Australia and for the rest of the world.
We strongly advise that you order as soon as practical to ensure your order arrives before Christmas.
Over the Christmas period we process thousands and thousands of additional orders. Although the vast majority of orders will be shipped out the same day or next business day at the latest, in rare cases it may take additional business day for an order to leave our warehouse.
Domestic Dispatch: 0-1 Business Days
International Dispatch 1-2 Business Days
Australia Shipping Time-Frame
This Christmas we will shipping all orders exclusively through Australia Post and these are the time-frames that they have provided us. Although the vast majority of orders will arrived inside (or even before) these time frames, we do not recommend you rely on these time-frames as a guarantee.
SA – Standard 1-2 Business days – Express 1-2 Business days
VIC – Standard 2-3 Business days – Express 1-2 Business days
NSW - Standard 2-5 Business days – Express 1-2 Business day
QLD - Standard 2-5 Business days – Express 1-2 Business days
NT - Standard 3-6 Business days – Express 1-3 Business days
WA - Standard 3-5 Business days – Express 1-2 Business days
TAS – Standard 3-6 Business days
No courier company has a perfect track record of 100% of their parcels arriving on time, this is true for every store and every courier. We strongly recommend you order as soon as possible to ensure your parcel arrives. We have no control over the courier companies and can't change the postage service or time-frame once its left our warehouse.
International Shipping Time-Frame
All International orders will also be sent exclusively through Australia Post this Christmas. Although the majority of international orders will be on time, customs delays are a factor and our of everyone's control. Normally if a parcel is held in customs, its released in a few days but in extreme cases it can take longer. Customs delays are NOT included in the following transit times.
New Zealand - Standard 2-7 Business days
North America – Standard 3-9 Business days
South America - Standard 4-13 Business Days
UK – Standard 3-9 Business Days
EUROPE - 5-16 Business days
ASIA - 5-16 Business days
Rest of the world: 5-16 Business days
If you have any questions about our shipping process or anything else shipping related, please email us at firstname.lastname@example.org.